Customer Testimonials
Kevin M. is a great example of who you hope to get as a car salesman. I've worked in the industry for 4 years and was having a terrible experience at the dealership I use to work for. Kevin was honest, did extra leg work to make financing and pricing work for our budget. Even found a way to get extra coverage and insurance for minimal additional cost. I would definitely return for future car needs.
We want to thank Jamie so much for helping us make our trade-in process so smooth. Jamie was patient and very knowledgeable of the truck and trim we were looking for. We are going to be recommending Jamie to all of our friends and family.
Great Experience with Mike Rancharan at Woody Buick GMC. He was incredibly friendly, honest and accommodating. Highly recommend.
Ed Jones was excellent and very helpful with my purchase today, he definitely made my Buick experience amazing!!!
The service our family received was first class! Vanessa was outstanding and made sure all of our questions were answered and worked with us to make sure we felt 110% happy with our purchase. She even made sure our 4-year old daughter was happy, giving her toys and coloring pages while we completed our paperwork. We would recommend this dealership to anyone!
This was my first time buying a new car. My salesman was James he was great. He made the whole experience smooth and I didn't feel pressured.
This was my 2nd sierra lease from Manny. I was very happy with my purchase.
Great Experience with Mike Rancharan at Woody Buick GMC. He was incredibly friendly, honest and accommodating. Highly recommend.
My sales person Mike Rancharan was great to work with. He is very knowledgeable and professional in his approach. He communicates very well and provides excellent follow up to every detail and is very prompt also. Between Mike and Matt the process was very straightforward and I would recommend them highly.
The salesperson (Sam Zayed) was extremely helpful. He guided me through the entire process. He handled all aspects from beginning paperwork to taking the Tahoe home. Only went to one desk and he did all the process all the way through. He stayed and made sure OnStar was clear to me through the entire setup. Great job! I would recommend him to everyone I know.
I had a smooth, no pressure experience. Good deal on my purchase and a fair trade in. I will definitely be sending my family and friends to see Kevin.
The salesperson (Sam Zayed) was extremely helpful. He guided me through the entire process. He handled all aspects from beginning paperwork to taking the Tahoe home. Only went to one desk and he did all the process all the way through. He stayed and made sure OnStar was clear to me through the entire setup. Great job! I would recommend him to everyone I know.
I have bought 3 Vehicles from Woody's. As always both the salesman and the dealership staff were awesome. If looking for a new vehicle I highly recommend Woody's.
I was very happy with my GMC Terrain purchase from Woody GMC in Gurnee. Kevin made my purchase smooth and easy and was up front with everything. I have already gone back with my Grandson who also purchased a new Buick.
Woody worked with me to get the deal where l easily pulled the trigger.
My sales agent, Vanessa Gallardo was exceptional and helped me understand all options while selecting my next vehicle. For the lease, I had an issue obtaining all relevant information and she patiently waited and helped me troubleshoot to solve that problem. She was super knowledgeable and friendly as well. Great experience overall!
Woody GMC worked with me for great deal. And they made things pretty seamless! Would do business with them again
My sales agent, Vanessa Gallardo was exceptional and helped me understand all options while selecting my next vehicle. For the lease, I had an issue obtaining all relevant information and she patiently waited and helped me troubleshoot to solve that problem. She was super knowledgeable and friendly as well. Great experience overall!
Jamie made the buying process very quick and stress free!
No long wait to purchase, and no upsell on things not really needed. Friendly and gave a quote over email that was exactly what was stated. Even found an additional discount I was to receive. One person handled everything from start to finish; it was really a comfortable process.
Easy to work with. Look for Vanessa Gallardo!
Service advisor Jeff was so wonderful and helpful. Will be back for all our service vehicle needs. Thank You!
A very professional knowledgeable honest group of sales people.
Great dealership to do business with. Friendly staff and honest prices. Jonathan was a pleasure to work with. Very knowledgeable!
We had a great experience at Woody GMC. We worked with Jarvis Jackson and Michael Rancharan. They were very kind and polite. And very knowledgeable about the vehicles and made the truck buying experience easy and smooth. I would highly recommend this GMC location and ask for Jarvis and Michael.
Vanessa was so easy to work with! She explained all the features of the vehicle and made the process seamless.
Vanessa helped me purchase a new Envista. Thank you for your time explaining everything and making the process easy.
Ed Jones was truly amazing! Top tier customer service. He made sure my husband and I experience was comfortable and smooth sailing. We will certainly be back in the future for another purchase. Much appreciated! Customer service solid 10/10
Our experience was top notch and exceptional. Our sales consultant Kevin Maldonado as well as his manager Matt conducted themselves in the utmost professional manner. They made the buying process seamless from start to finish. They provided helpful information and a pleasant experience. This genuine and thoughtful process was unique and above expectations. Heads above other dealerships. Highly recommended. I look forward to my next visit.
Ed Jones was certainly amazing. He made sure we were in and out in a timely fashion. He made sure we felt comfortable with the car of our choice and even gave us options without any pressure. It was a pleasure and we will definitely be returning in the future. Customer service solid 10/10
Had a great experience with Kevin Maldonado at Woody GMC in Gurnee. He worked hard to get us a great deal, was professional, efficient and very personable. We enjoyed working with him and will definitely return in the future!
Jonathan was a pleasure to work with. Knowledgeable and patient throughout the entire process.
Mike was helpful and excellent
Kevin did a great job and was very helpful throughout the process. Unfortunately, our experience with the manager, Danny Bonillas, was absolutely horrible. This has been one of the worst customer service experiences I have ever had.
I’m not going to go into all the details of what happened, but what was most disappointing was the lack of accountability. Instead of acknowledging his mistake and offering an apology, Danny spent the entire time making excuses and trying to justify his actions. It was extremely frustrating and disappointing, especially coming from someone in a management position.
Kevin, the sales representative, ... Read More Google - Nov 6, 2026
Good place Michael was very nice person and explained everything
Michael Rancharan was very helpful explain everything he did a good job try to get us ur car
Jamie provided exceptional assistance throughout the vehicle trade in process, facilitating the transition from our old car to a new GMC Terrain. He addressed all our questions and ensured a comfortable, pressure-free experience. Definitely recommend. 🙂
I had a great experience at Woody GMC in Gurnee. Jarviis was an awesome sales person. Matt the sales manager, I can’t say enough positive about him either. No pressure, no shady bs. Jarvi’s was sick when we came back to close the deal. I apologize for not remembering the other salesmen’s name who finished the deal. But again he didn’t try to push any gimmicky bs. Just all matter of fact and very helpful. He knocked out the paper work very efficiently!!!! That's a first. I love the no sitting in front of a ... Read More Google - Nov 3, 2026
Manny was great, the customer service was caring and compassionate during the loss of our father- they really figured out what to do with his car and helped us every step of the way.
Very fast and painless purchase. Jamie was very knowledgeable and helpful in our purchase.
Had a really good experience with Vanessa! She was super helpful and a joy to work with! She is very knowledgeable and helped us get through the process very quickly
Purchased a truck from Jarvis and Manny. They made the buying experience pleasant, or at least as pleasant as car buying can be. They listened to my husband’s requests and worked with him to find the truck he wanted. We appreciate their hard work.
⭐⭐⭐⭐⭐ Excellent experience with Woody Buick GMC of Gurnee! The team is very friendly, professional, and welcoming. They provide outstanding customer service and make customers feel valued. I truly appreciate their professionalism and helpfulness. Highly recommended!
Great to work with Emmanuel Haro, he made purchase process go easy and there was a transparency with the sales process and details and all the and good communication .
(Translated by Google) Mike Rancharan is very kind and helped us get the truck we wanted. (Original) Mike Rancharan es muy amable y nos ayudó a conseguir la troca que queríamos.
Vanessa is very good at her job she make you feel welcome she very patient walks you through each step this is my second car and I’ll be back as long as she here
Vanessa helped me find the perfect car for my new mom life. She was very informative and knowledgeable of the vehicle and made the car buying process super smooth for me. I would highly recommend her and the dealership to anyone I know looking for a new car.
Mike nos ayudó a encontrar nuestra troca que queríamos. Fue fácil y el es muy amable.
Vanessa Was very informative and helpful in explaining things. We would highly recommend her to our friends and family.
Vanessa Gallardo was a great sales rep and go us in and out quickly and efficiently.
Easy process! Jarvis was great! Helpful knowledgeable. It didn’t even take as long as I thought it would which is amazing at a dealer!
Associate is great very knowledgeable Took time to show me what I wanted and look at different vehicles and told me all the features showed me
Kevin Maldonado was great to work with. Toured my wife and I through the dealer lot to look at all the options for a GMC Sierra 1500. He helped run several finance options to find the greatest deal on final pricing. Highly recommend Woody GMC and asking for Kevin!
It was great working with Emanuel Haro on buying a new car. Our first Buick
Jeremy Reeves at the Gurnee Woody Buick GMC …a good guy, comfortable to talk with and knows his stuff. He made our upgrade to a new GMC Terrain an easy trade. I’d recommend him to all.
Kevin Maldanado was great to work with. He toured my wife and I through the lot to look at all of the GMC Sierra 1500 options. It was great to actually see the trucks in person rather than an online list. Kevin worked with the finance department to put several options together so we could choose the best for us. Definitely recommend Woody GMC.
Had a wonderful experience at Woodys yesterday buying a new GMC Terrain. Our salesman Jeremy Reeves was great! He went through everything explaining all the nuances of the trade in, the buy and then helped get all the bells and whistles on the car up and running. We’ll definitely use him again!
Absolutely an amazing experience! Vanessa was so amazing, helped entertain our 3 year old while we worked on paperwork. 10/10 recommend!
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I had a great experience purchasing my new GMC truck! Vanessa was absolutely fantastic to work with from start to finish. She was professional, knowledgeable, and made the entire buying process smooth and stress-free. She took the time to answer all my questions, was upfront and honest, and made sure I got exactly what I was looking for. It’s refreshing to work with someone who genuinely cares about their customers and makes buying a vehicle an enjoyable experience. I highly recommend asking for Vanessa if you’re in the market for a new vehicle. Thanks again for the excellent ... Read More Google - Oct 30, 2026
Mike rancharan, was very knowledgeable and pleasant to deal with, good experience with him.
Wow! Awesome! Bottom line. After I made an inquiry online, I finally answered a text. A few more texts and we had a deal from Daniel. Edmund Jones had my vehicle ready. He carried the deal through to the end. In 30 min, I had the deal I wanted, the vehicle that I wanted, and the service I wanted. I can’t say enough about the wow factor. One of the easiest transactions I’ve done in some time. They exceeded my expectations. Thank you!
Manny was super kind, personable, and patient with me with shopping for a new car!
Vanessa was amazing to work with! Highly recommend this dealership. Low pressure sales and a smooth transaction
Salesman was very nice, knowledgeable, and trustworthy. Didn’t attempt to screw us over and was ready and willing to assist us right away.
Manny was kind, personable, and patient with me in my search for a new car!
Worked with Jamie to purchase a new truck. He was patient, helpful, and knowledgable. We will see him again to purchase our next vehicle.
By far the easiest time I have ever had buying a new truck. Jamie made everything so easy and was never pushy, we will definitely be back for our next vehicle.
Kevin provided exceptional service and made the purchasing of a vehicle a pleasure. The process was seamless.
Excellent experience from start to finish. Very professional, great communication, and everything was handled smoothly. I would highly recommend them to anyone looking for a positive, hassle-free experience
I just bought my Buick Envista in August 2025 and this is the fifth time my rear camera has stopped working. In less than 2 YEARS! Don’t buy a Buick FYI: the service department “replaced it”and they didn’t even verified if it was connected or working, and from having a blurry rear camera now I have a disconnected rear camera.
Fifth time in less than two years that my rear camera stopped working. This last time they didn’t even check if it was working properly. If you are thinking to buy a Buick, JUST DON’T.
It was great and smooth experience to buy from Woody Gurnee. And Kevin is the best
They were extremely helpful and got me in a brand new GMC Sierra! I would highly recommend
Ed Jones worked with us and answered all of our questions. But your next vehicle from him!!!
Kevin Maldonado was our salesman and was awesome! Explained all the features we had questions about and never felt any pressure from him at any point which made it the easiest deal we’ve ever done. Will be back to replace my truck in a year or two and ask for Levin again
Ed Jones worked with us and answered all of our questions. But your next vehicle from him!!!
Worked with Mike three years ago and went back when lease expired. Another great experience and would recommend Mike to all my friends.
My wife and i had a great experience at Woodys dealership. Vanessa was such a great help and answered all our questions. Made us feel comfortable the moment we walked in.
My experience with buying a new truck was excellent. Venessa did a great job in showing me all the options with the truck, as well as getting us quickly through the financing paperwork. Thank you Venessa!
If you want a GMC or Buick and don't want to mess around with typical dealer xx go see Mike Rancharan at Woody in Gurnee.
Vanessa Gallardo helped me buy my beautiful brand new Buick named Blair! She was very open and honest while helping me find an affordable option to be driving my dream car. Couldn’t be happier. Thank you Vanessa
Ed terrible salesman doesn't keep his promises and lies just to get good reviews
It’s was a great experience with Manny. He was very helpful in our purchase of our new 2027 GMC Acadia.
Kevin did a great job explaining everything and making the process really easy and simple for me and my wife. Very happy with our experience, highly recommend Kevin for all your vehicle needs.
Salesman manny was easy to work with, didn’t push me and made sure I got a deal I was happy with.
My employer came by yesterday to buy a vehicle from Vanessa since he was referred to her by 2 of his friends and I see why! She was great to work with and we hope to continue to do business with her down the line !
Best guy here came in on his day off for me to get this deal done
Vanessa was referred to me by not one but 2 friends of mine so it was a no brainer when it came to down to who I was coming to to help me shop for a new Pick up.
I just purchased a new 2026 GMC Sierra 1500 Denali I came back because woody had the best price and Manny was very helpful.
Vanessa Gallardo was the best highly recommend her for new cars. Went so well we got 2 vehicles in one day!
Matt and Manny were very helpful to me during my car buying process. Dealership is clean and nonintimidating. I would recommend this particular location!
Vanessa was amazing! She greeted me with a smile and showed me exactly what I was looking for. Walked out with a beautiful Buick envision.
Ed Jones is really patient, kind and considerate when dealing with people...truly great to work with
Our recent purchase from Woody Buick was stress free. Our salesman Micheal Rancheran was friendly and super helpful in making our purchase.
I ask for help to get a car and Mike made everthing possible to do it
Came in for a canyon, Ed Jones helped me get a sierra 1500. Great experience !
Great buying experience. Vanessa Gallardo was extremely helpful and made the process totally painless. The best buying experience out of over 30 cars. Highly recommend!